Roles and responsibilities


School leadership to hub leader

School leadership will meet with hub leaders at least quarterly to discuss hub planning, activity and achievements, and review impacts using the NCHP Quality Framework tool.


School leadership to support coordinators

Principals will meet support coordinators at least quarterly to discuss hub planning, activity and achievements, and review impacts, using the NCHP Quality Framework tool.


School leadership and key local organisations

Through the support coordinator’s role,  the school is connected with local organisations that can provide valuable connections and services to their families.

Key responsibilities and accountabilities for school leaders

Below is an overview of the key responsibilities for school leaders, including principals and school business managers, both with their hub leaders and within the community in general.

  • Engagement activities.
  • Playgroup or equivalent.
  • Children’s literacy programs.
  • Adult language and literacy (preferably English language).
  • Skills training/employment or vocationally-focused services for adults.
  • A volunteering program within the hub for hub participants and for external volunteers to support activities.
  • A suitably qualified hub leader must be employed to work in the hub for a minimum of 20 hours per week.
  • It is a condition of the funding that 90% of that funding be spent on the hub leader’s salary and associated costs.
  • Provide line management and associated staffing support to the hub leader.
  • An exclusive space must be available for the establishment and running of the community hub. This space must be suitable to facilitate the running of group activities.
  • The space must have adequate heating and cooling.
  • The space must have access to administrative resources including a computer, IT support and office equipment (e.g. printer/photocopier and ideally a desk or workstation and phone) and storage.
  • Clear signage to the hub, including at school entrances.
  • There must be access to adult toilets/kitchen facilities and other school facilities.
  • There must be access to outdoor space e.g. kitchen/community garden.
  • The location of the hub should be prominent and visible to the community.
  • There must be dedicated children and adult learning spaces – these may be located within the same room.
  • With a ‘whole of school’ focus, develop and implement strategies to engage with local families and community members.
  • Explore and develop an understanding of the needs of local families and, in collaboration with the support agency, partner with local services to meet these needs.
  • Develop relationships and collaborate with the local community hubs network and local service partners to support the delivery of programs to build confidence and knowledge.
  • Hub leaders are actively engaged in the school and hub community, including attendance at school staff meetings and assemblies where possible.
  • Attend principals’ meetings to share, network with other hub schools, leverage local opportunities and resolve any local challenges.
  • School principals are to meet at least biannually with the hub leader and support coordinator to discuss and review hub planning, activity and achievements.
  • Hub leaders are to participate in all hub leader meetings and professional development activities conducted by the support agency or CHA.
  • Proactively share stories and the impact of the hub with the local community across the network.

Employing an integrated ‘Whole of School’ model

This involves fostering strong connections between school principals, school business managers and the hub, ensuring that all are equally invested in the success of the hub.

You can assist hub leaders by encouraging strong connections and collaboration between the school and the hub, reviewing your school plan to ensure it is in line with the community hub outcomes and program planning, and ensuring there is a collaboration between the school and hub throughout the cycle: planning, implementing and evaluating.

See how St Paul’s Catholic School implemented the model successfully >

Conferences and working groups for hub leaders

Events such as the Hub Leader Exchange program, hub leader working groups and conferences help to bring hub leaders together, as well as boosting new ideas, knowledge and friendships.

Speak to your hub leaders about participation in these programs.