Hub Central registration

The registration process for Hub Central will take a little time as you are registering and setting up your secure log in for the very first time  

Before you get started, please make sure you have: 

The below guide includes helpful videos to assist you through the registration process, you can also download this guide as a pdf.

Let’s get started. Please follow the steps below to complete the registration process: 

Register and choose a password

Tip! If you cannot find this email, please look in your junk/spam folder

Please note: If you have not followed the instructions on how to set up your password, you will receive an error message.  Please re-read the instructions and follow them to create your password. 

Setting up Google Authenticator

Please select the phone you have below, to see the next steps.

  • iPhone
  • Android (Samsung, Google etc)

  1. On your iPhone, go to the iPhone App Store. 

  2. Go to Search  

  3. Click on the search bar.

  4. Type in Google authenticator and then click on enter / search. 

  5. To find the Google Authenticator app, look for this iconthen click on the name ‘Google Authenticator’. 

  6. Click on ‘GET’.  Please note this app is free to download and there will be no future charges. 

    If you already have this app installed, please go to step 8. 

  7. Click on ‘Install’.

  8. Once the app has finished installing, click on ‘OPEN’. 

  1. On your android mobile phone, go to the Google Play Store. 

  2. Click on the ‘Apps’ icon to search for apps & games.

  3. Type in ‘Google authenticator’ and wait for a list to appear.  

  4. From the list,  click on the option ‘Google Authenticator’ with this logo: 

  5. Click on ‘Install.  

    Please note: this app is free to download and there will be no future charges. 

    If you have already installed this app, please click open

    Important n
    Please do not uninstall/delete the Google Authenticator app from your phone as you may need this another day to access Hub Central. 

  6. Click on ‘Open’. 

Completing authentication

If it is the first time you have used this app, you will see the following screen

If you have used this app before, your screen will look similar to this

Your phone needs this to be able to scan the QR code in the next step.

Make sure the QR code is inside the box on your phone screen.

Note: this code resets every few minutes. You may have to wait until the timer resets to input the code. 

Congratulations! You are now in Hub Central.